Privacy Policy
How we handle your personal data
Elunovia Beauty House processes personal data in line with the UK GDPR and the Data Protection Act 2018. This page sets out what we collect, why we collect it, and the choices you have.
What we collect and why
We collect only what we need to fulfil your order, arrange UK delivery and manage your essential account details. We never sell personal data to third-party brokers or external advertisers.
Retention and security
Order and delivery records are kept for the period required by UK tax and consumer law. Payment details are transmitted securely to our payment providers and are not stored on our own servers.
Cookies and your controls
Essential cookies keep your basket working. You can manage optional cookie preferences at any time through your browser settings or the cookie banner on this site.
Contact our data controller
To exercise your rights or ask a question about your data, contact our Customer Enquiries team through the Contact page. We will respond within the timeframes set by the UK GDPR.
